3CX Edition Comparison


3CX sets itself apart with its easy installation and management. Setup takes minutes and 3CX will run on premise on an existing Windows or Linux machine and virtualized on Hyper-V or VMware. You can also virtualize your PBX in the cloud on Google Cloud, OVH and many more. With its web-based setup wizard provisioning IP Phones, Gateways, SIP Trunks and softphones takes minutes.

Here is a comparison chart so that you can choose which version of 3CX is right for your organization.

Standard

Free up to 16SC

Pro

From $188

Enterprise

From $225

General Features

ExtensionsUnlimitedUnlimitedUnlimited
Number of Simultaneous Calls Supported> 1,024> 1,024> 1,024
Call Loggingcheck-04-wfcheck-04-wfcheck-04-wf
Call Forward on Busy or No Answercheck-04-wfcheck-04-wfcheck-04-wf
Call Routing by DIDcheck-04-wfcheck-04-wfcheck-04-wf
Auto Attendant / Digital Receptionistcheck-04-wfcheck-04-wfcheck-04-wf
Voicemail/ Music on Holdcheck-04-wfcheck-04-wfcheck-04-wf
Central Phonebookcheck-04-wfcheck-04-wfcheck-04-wf
Call Transfercheck-04-wfcheck-04-wfcheck-04-wf
MWI – Message Waiting Indicatorcheck-04-wfcheck-04-wfcheck-04-wf
Ring Extension & Mobile Simultaneouslycheck-04-wfcheck-04-wfcheck-04-wf
Automatic Pickup on Busycheck-04-wfcheck-04-wfcheck-04-wf
Supports SIP Trunks/ Gatewayscheck-04-wfcheck-04-wfcheck-04-wf
Sennheiser Headset Integrationcheck-04-wfcheck-04-wfcheck-04-wf
Extensive Codec Support (G711, G722, GSM, Speex, ILBC)check-04-wfcheck-04-wfcheck-04-wf
G729 Codec Supportcheck-04-wfcheck-04-wfcheck-04-wf
Busy Lamp Field (BLF)check-04-wfcheck-04-wfcheck-04-wf
Call Reportingcheck-04-wfcheck-04-wfcheck-04-wf
Call Parking / Pickupcheck-04-wfcheck-04-wfcheck-04-wf
Intercom/ Pagingcheck-04-wfcheck-04-wfcheck-04-wf
Custom SMTP Server3CX SMTPcheck-04-wfcheck-04-wf
Custom FQDN3CX FQDNcheck-04-wfcheck-04-wf
Configure BLF’s from the Clientscheck-04-wfcheck-04-wf
Hot deskingcheck-04-wfcheck-04-wf

Management and Scalability

Web-based Management Consolecheck-04-wfcheck-04-wfcheck-04-wf
Automated Provisioning of Devicescheck-04-wfcheck-04-wfcheck-04-wf
Real Time Web-based System Statuscheck-04-wfcheck-04-wfcheck-04-wf
Integrated Web Servercheck-04-wfcheck-04-wfcheck-04-wf
Easy Backup and Restorecheck-04-wfcheck-04-wfcheck-04-wf
SBC to Configure Remote Extensionscheck-04-wfcheck-04-wfcheck-04-wf
VMware / Hyper-V Compatibilitycheck-04-wfcheck-04-wfcheck-04-wf
Scheduled Backupcheck-04-wfcheck-04-wfcheck-04-wf
Connect Remote 3CX PBX Systems (Bridges)check-04-wfcheck-04-wfcheck-04-wf
Scheduled Restorecheck-04-wfcheck-04-wf
Inbuilt Fail Over Functionalitycheck-04-wf
Standby Licencecheck-04-wf

Unified Communications

See the Presence of Your Colleaguescheck-04-wfcheck-04-wfcheck-04-wf
Receive Voice Mail via Emailcheck-04-wfcheck-04-wfcheck-04-wf
Advanced Forwarding Rulescheck-04-wfcheck-04-wfcheck-04-wf
Setting Up Conference Callscheck-04-wfcheck-04-wfcheck-04-wf
Click2Call Extensioncheck-04-wfcheck-04-wfcheck-04-wf
Receive Faxes via Email as PDFcheck-04-wfcheck-04-wfcheck-04-wf
Integrated Fax Servercheck-04-wfcheck-04-wfcheck-04-wf
View Presence of Remote Officescheck-04-wfcheck-04-wf

Call Center / Contact Center

Call Recordings Searchcheck-04-wfcheck-04-wfcheck-04-wf
Call Recordings Managementcheck-04-wfcheck-04-wfcheck-04-wf
Call Queuingcheck-04-wfcheck-04-wfcheck-04-wf
Call Recordingcheck-04-wfcheck-04-wfcheck-04-wf
Call Flow Designercheck-04-wfcheck-04-wf
Advanced Queue Strategiescheck-04-wfcheck-04-wf
Advanced Call Reportingcheck-04-wfcheck-04-wf
Real Time Queue Statisticscheck-04-wfcheck-04-wf
Queue Reportscheck-04-wfcheck-04-wf
Barge In / Listen In / Whispercheck-04-wfcheck-04-wf
Query Customer Name Based on Caller IDcheck-04-wfcheck-04-wf
Ability to Use 3CX Clients APIcheck-04-wfcheck-04-wf
Link Company Directory with LDAP / ODBCcheck-04-wfcheck-04-wf
Sync Phonebook with Microsoft Exchangecheck-04-wfcheck-04-wf
Real Time Queue Monitoringcheck-04-wfcheck-04-wf
Wallboardcheck-04-wfcheck-04-wf
Switchboard Queue Manager Viewcheck-04-wfcheck-04-wf
Supervisor can Log Agents In/Outcheck-04-wfcheck-04-wf
Supports External Agentscheck-04-wfcheck-04-wf
Callback if queue fullcheck-04-wfcheck-04-wf
CRM Integration / Scripting Interfacecheck-04-wfcheck-04-wf
SLA alerting/reportingcheck-04-wfcheck-04-wf

Mobility

Android Clientcheck-04-wfcheck-04-wfcheck-04-wf
iOS Clientcheck-04-wfcheck-04-wfcheck-04-wf
Windows Clientcheck-04-wfcheck-04-wfcheck-04-wf
Mac Clientcheck-04-wfcheck-04-wfcheck-04-wf
Web clientcheck-04-wfcheck-04-wfcheck-04-wf
Manage the 3CX Client from within the Consolecheck-04-wfcheck-04-wfcheck-04-wf
Includes 3CX Tunnel to Avoid NAT Problemscheck-04-wfcheck-04-wfcheck-04-wf

IP Phone Management

Automatic Plug & Play Phone Provisioningcheck-04-wfcheck-04-wfcheck-04-wf
Manage IP Phones Network Wide from Consolecheck-04-wfcheck-04-wfcheck-04-wf
Restart Phones Remotelycheck-04-wfcheck-04-wfcheck-04-wf
Update & Manage Firmware Network Widecheck-04-wfcheck-04-wfcheck-04-wf
Supports Popular SIP Phonescheck-04-wfcheck-04-wfcheck-04-wf

Application Integration

Office 365 (address book only)check-04-wfcheck-04-wfcheck-04-wf
Microsoft Outlookcheck-04-wfcheck-04-wfcheck-04-wf
TAPIcheck-04-wfcheck-04-wf
Office 365check-04-wfcheck-04-wf
Salesforcecheck-04-wfcheck-04-wf
Microsoft Dynamicscheck-04-wfcheck-04-wf
Microsoft Exchange 2013 / LDAP / ODBCcheck-04-wfcheck-04-wf
Google Contactscheck-04-wfcheck-04-wf
Exactcheck-04-wfcheck-04-wf
Zendeskcheck-04-wfcheck-04-wf
Freshdeskcheck-04-wfcheck-04-wf
act!check-04-wfcheck-04-wf
Datevcheck-04-wfcheck-04-wf
Hotel Modulecheck-04-wfcheck-04-wf
Fidelio Certifiedcheck-04-wfcheck-04-wf
Mitel Compatiblecheck-04-wfcheck-04-wf
Multiline TAPIcheck-04-wfcheck-04-wf

Web Conferencing

Plugin Free – WebRTCcheck-04-wfcheck-04-wfcheck-04-wf
One-click conferencecheck-04-wfcheck-04-wfcheck-04-wf
Meeting Recordingcheck-04-wfcheck-04-wfcheck-04-wf
Remote Control / Assistancecheck-04-wfcheck-04-wfcheck-04-wf
Screen Sharingcheck-04-wfcheck-04-wfcheck-04-wf
Unlimited Userscheck-04-wfcheck-04-wfcheck-04-wf
Participants Included25100250