3CX Edition Comparison


3CX sets itself apart with its easy installation and management. Setup takes minutes and 3CX will run on premise on an existing Windows or Linux machine and virtualized on Hyper-V or VMware. You can also virtualize your PBX in the cloud on Google Cloud, OVH and many more. With its web-based setup wizard provisioning IP Phones, Gateways, SIP Trunks and softphones takes minutes.

Here is a comparison chart so that you can choose which version of 3CX is right for your organization.

Standard

Free up to 16SC

Pro

From $188

Enterprise

From $225

General Features

Extensions Unlimited Unlimited Unlimited
Number of Simultaneous Calls Supported > 1,024 > 1,024 > 1,024
Call Logging check-04-wf check-04-wf check-04-wf
Call Forward on Busy or No Answer check-04-wf check-04-wf check-04-wf
Call Routing by DID check-04-wf check-04-wf check-04-wf
Auto Attendant / Digital Receptionist check-04-wf check-04-wf check-04-wf
Voicemail/ Music on Hold check-04-wf check-04-wf check-04-wf
Central Phonebook check-04-wf check-04-wf check-04-wf
Call Transfer check-04-wf check-04-wf check-04-wf
MWI – Message Waiting Indicator check-04-wf check-04-wf check-04-wf
Ring Extension & Mobile Simultaneously check-04-wf check-04-wf check-04-wf
Automatic Pickup on Busy check-04-wf check-04-wf check-04-wf
Supports SIP Trunks/ Gateways check-04-wf check-04-wf check-04-wf
Sennheiser Headset Integration check-04-wf check-04-wf check-04-wf
Extensive Codec Support (G711, G722, GSM, Speex, ILBC) check-04-wf check-04-wf check-04-wf
G729 Codec Support check-04-wf check-04-wf check-04-wf
Busy Lamp Field (BLF) check-04-wf check-04-wf check-04-wf
Call Reporting check-04-wf check-04-wf check-04-wf
Call Parking / Pickup check-04-wf check-04-wf check-04-wf
Intercom/ Paging check-04-wf check-04-wf check-04-wf
Custom SMTP Server 3CX SMTP check-04-wf check-04-wf
Custom FQDN 3CX FQDN check-04-wf check-04-wf
Configure BLF’s from the Clients check-04-wf check-04-wf
Hot desking check-04-wf check-04-wf

Management and Scalability

Web-based Management Console check-04-wf check-04-wf check-04-wf
Automated Provisioning of Devices check-04-wf check-04-wf check-04-wf
Real Time Web-based System Status check-04-wf check-04-wf check-04-wf
Integrated Web Server check-04-wf check-04-wf check-04-wf
Easy Backup and Restore check-04-wf check-04-wf check-04-wf
SBC to Configure Remote Extensions check-04-wf check-04-wf check-04-wf
VMware / Hyper-V Compatibility check-04-wf check-04-wf check-04-wf
Scheduled Backup check-04-wf check-04-wf check-04-wf
Connect Remote 3CX PBX Systems (Bridges) check-04-wf check-04-wf check-04-wf
Scheduled Restore check-04-wf check-04-wf
Inbuilt Fail Over Functionality check-04-wf
Standby Licence check-04-wf

Unified Communications

See the Presence of Your Colleagues check-04-wf check-04-wf check-04-wf
Receive Voice Mail via Email check-04-wf check-04-wf check-04-wf
Advanced Forwarding Rules check-04-wf check-04-wf check-04-wf
Setting Up Conference Calls check-04-wf check-04-wf check-04-wf
Click2Call Extension check-04-wf check-04-wf check-04-wf
Receive Faxes via Email as PDF check-04-wf check-04-wf check-04-wf
Integrated Fax Server check-04-wf check-04-wf check-04-wf
View Presence of Remote Offices check-04-wf check-04-wf

Call Center / Contact Center

Call Recordings Search check-04-wf check-04-wf check-04-wf
Call Recordings Management check-04-wf check-04-wf check-04-wf
Call Queuing check-04-wf check-04-wf check-04-wf
Call Recording check-04-wf check-04-wf check-04-wf
Call Flow Designer check-04-wf check-04-wf
Advanced Queue Strategies check-04-wf check-04-wf
Advanced Call Reporting check-04-wf check-04-wf
Real Time Queue Statistics check-04-wf check-04-wf
Queue Reports check-04-wf check-04-wf
Barge In / Listen In / Whisper check-04-wf check-04-wf
Query Customer Name Based on Caller ID check-04-wf check-04-wf
Ability to Use 3CX Clients API check-04-wf check-04-wf
Link Company Directory with LDAP / ODBC check-04-wf check-04-wf
Sync Phonebook with Microsoft Exchange check-04-wf check-04-wf
Real Time Queue Monitoring check-04-wf check-04-wf
Wallboard check-04-wf check-04-wf
Switchboard Queue Manager View check-04-wf check-04-wf
Supervisor can Log Agents In/Out check-04-wf check-04-wf
Supports External Agents check-04-wf check-04-wf
Callback if queue full check-04-wf check-04-wf
CRM Integration / Scripting Interface check-04-wf check-04-wf
SLA alerting/reporting check-04-wf check-04-wf

Mobility

Android Client check-04-wf check-04-wf check-04-wf
iOS Client check-04-wf check-04-wf check-04-wf
Windows Client check-04-wf check-04-wf check-04-wf
Mac Client check-04-wf check-04-wf check-04-wf
Web client check-04-wf check-04-wf check-04-wf
Manage the 3CX Client from within the Console check-04-wf check-04-wf check-04-wf
Includes 3CX Tunnel to Avoid NAT Problems check-04-wf check-04-wf check-04-wf

IP Phone Management

Automatic Plug & Play Phone Provisioning check-04-wf check-04-wf check-04-wf
Manage IP Phones Network Wide from Console check-04-wf check-04-wf check-04-wf
Restart Phones Remotely check-04-wf check-04-wf check-04-wf
Update & Manage Firmware Network Wide check-04-wf check-04-wf check-04-wf
Supports Popular SIP Phones check-04-wf check-04-wf check-04-wf

Application Integration

Office 365 (address book only) check-04-wf check-04-wf check-04-wf
Microsoft Outlook check-04-wf check-04-wf check-04-wf
TAPI check-04-wf check-04-wf
Office 365 check-04-wf check-04-wf
Salesforce check-04-wf check-04-wf
Microsoft Dynamics check-04-wf check-04-wf
Microsoft Exchange 2013 / LDAP / ODBC check-04-wf check-04-wf
Google Contacts check-04-wf check-04-wf
Exact check-04-wf check-04-wf
Zendesk check-04-wf check-04-wf
Freshdesk check-04-wf check-04-wf
act! check-04-wf check-04-wf
Datev check-04-wf check-04-wf
Hotel Module check-04-wf check-04-wf
Fidelio Certified check-04-wf check-04-wf
Mitel Compatible check-04-wf check-04-wf
Multiline TAPI check-04-wf check-04-wf

Web Conferencing

Plugin Free – WebRTC check-04-wf check-04-wf check-04-wf
One-click conference check-04-wf check-04-wf check-04-wf
Meeting Recording check-04-wf check-04-wf check-04-wf
Remote Control / Assistance check-04-wf check-04-wf check-04-wf
Screen Sharing check-04-wf check-04-wf check-04-wf
Unlimited Users check-04-wf check-04-wf check-04-wf
Participants Included 25 100 250